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CommView Remote Agent should be installed on the compute(s) whose traffic you would like to monitor. Just like CommView, the agent can capture all traffic that passes through a network interface card (NIC) or dial-up adapter. CommView Remote Agent can be installed on computers that are part of a LAN or on stand-alone computers. You must have administrative privileges to install the program under Windows 2000/XP/2003, although such privileges are no longer required after the initial installation and configuration. You should NOT install both CommView and CommView Remote Agent on the same computer; doing so makes no sense.
Configuring The Program
To install the program, run SETUP.EXE and follow the instructions on the screen. Once the program files are copied to the destination folder, you will see the Installation and Configuration window that will prompt you to enter two initial settings. You should select a TCP port number and password. The TCP port number (5050 by default) will be used by the program to accept client connections from CommView. The password is required for client authentication and subsequent packet encryption. Be sure to choose a long, hard-to-guess password, using alphanumeric upper and lower case characters, because if somebody guesses your password, he/she will be able to gain access to the network traffic of the computer on which you are installing CommView Remote Agent.
Click Next to continue, and the program will install the necessary drivers and launch CommView Remote Agent for the first time. The program's icon should appear in the system tray as shown below. Clicking on the icon will bring up the application window that displays the program status – the port number that the CommView Remote Agent listens on, the IP address of a client that is connected to it, packet transmission statistics, and buffer utilization.
Start/Resume Service – starts or resumes CommView Remote Agent service if it has been stopped or paused.
Stop Service – stops CommView Remote Agent service.
Pause Service – pauses the Remote Agent service.
Exit – closes CommView Remote Agent console. Please note that the Remote Agent service continues to run and accept connections from CommView.
Change Port – allows you to change the port number that the application listens on.
Change Password – allows you to change the connection password.
Language – allows you to change the interface language.
Contents – launches CommView Remote Agent help.
About – shows information about the program.
Note that CommView Remote Agent can accept only one client connection at any given time.
Controlling The Program
CommView Remote Agent is a service application. This means that it starts automatically when the computer is booted up and runs even if no one is logged on to the system. The service can be controlled using the File menu described above. Additionally, as with any other service application, it can be controlled using Control Panel => Administrative Tools => Services. There you can also change the start-up mode (automatic/manual). Under Windows 98/ME, CommView Remote Agent emulates a service application and works just like a service application, i.e. it runs independently of user logons and logoffs.